Frequently Asked Questions (FAQ)
At Holly Prints, we want to ensure that you have all the information you need about our services. Below are answers to some of the most common questions we receive. If you don’t find what you’re looking for, feel free to contact us!
1. What services does Holly Prints provide?
We offer a wide range of services, including:
- Printing: High-quality printing solutions for various needs such as brochures, business cards, banners, and more.
- Designing: Custom graphic design services, including logos, branding, and marketing materials.
- Advertising: Both traditional and digital advertising solutions.
- Online Digital Marketing: Services like SEO, social media management, and digital advertising campaigns.
2. How do I place an order for printing services?
To place an order, simply contact us via our website, email, or phone. We will gather the necessary information, provide you with a quote, and begin work once the quote is approved and payment terms are agreed upon.
3. What is your turnaround time for printing and design projects?
Turnaround times vary depending on the project. Standard print jobs typically take 3-7 business days, while design and custom projects may take longer depending on complexity. We will provide you with an estimated timeline when you place your order.
4. Do you offer custom design services?
Yes! Our design team specializes in custom logos, branding, and marketing materials. Whether you need a fresh new look or designs that align with your existing brand, we’ll work with you to create designs that meet your needs.
5. Can I see a proof before my printing order is completed?
Absolutely! We always provide digital proofs for you to review and approve before we begin printing. This ensures that everything is accurate and meets your expectations. Once approved, we proceed with the final print.
6. What payment methods do you accept?
We accept all major credit cards, debit cards, and online payments. Payment terms will be discussed before starting a project, with most services requiring full payment or a deposit upfront.
7. Do you offer revisions on design projects?
Yes, our design packages include a certain number of revisions, which will be discussed upfront. If you require additional revisions beyond what’s included, extra charges may apply.
8. Can you help with digital marketing for my business?
Yes! We offer comprehensive digital marketing services, including SEO (Search Engine Optimization), social media management, content creation, and digital advertising campaigns. Our team will work with you to create a strategy tailored to your business goals.
9. What areas do you serve?
We provide our services locally and nationally. Whether you are based in our local area or elsewhere, we can work with you to meet your printing, design, and marketing needs. Many of our services, especially digital marketing, can be handled remotely.
10. What makes Holly Prints different from other printing and marketing companies?
Holly Prints combines 15 years of industry experience with a commitment to quality, innovation, and customer satisfaction. We offer a comprehensive range of services, personalized solutions, and cutting-edge technology to help you achieve your business goals.
11. Do you offer bulk printing discounts?
Yes, we offer competitive pricing for bulk orders. The more you print, the more you save. Contact us for a custom quote tailored to your bulk printing needs.
12. How do I get a quote for my project?
You can request a quote by contacting us through our website, email, or phone. Provide as much detail as possible about your project, and we’ll get back to you with a custom quote.
13. What if I’m not satisfied with my final product?
Customer satisfaction is our top priority. If you are not satisfied with the final product, contact us immediately, and we will work to resolve any issues as quickly as possible. Please refer to our cancellation and refund policy for more information.
14. Do you offer shipping for printed products?
Yes, we can ship printed products to your location. Shipping charges will vary depending on the size and destination of your order. We’ll provide shipping options and costs when you place your order.
If you have any other questions or need further assistance, please don’t hesitate to reach out to us at:
- Email: hollyprints@gmail.com
- Phone: +91 9921844485
- Address: Shop No-4, Saikiran Complex, RH-C3, Sambhajinagar, Chinchwad, Pimpri-Chinchwad, Maharashtra 411019
We look forward to working with you!